500 Internal Server error on portal logon

Current Version: 2.1.0
Released: 2015-10-26
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Topic author
gazmon
Active Member
Posts: 11
Joined: 31. December 2014 15:03
phpBB.de User: gazmon
phpBB.com User: gazmon

500 Internal Server error on portal logon

Post by gazmon »

Your Portal Version: 2.1.0-rc2
Your phpBB Type: Standard phpBB3
MODs installed: No
Your knowledge: Basic Knowledge
Boardlink: http://www.conquest-wow.com

What have you done before the problem was there?
Updated to 3.1.3phpbb and portal 2.1.0-rc1

What have you already tryed to solve the problem?
Updated to portal 2.1.0-rc2, cleared cache, purged sessions, added redirect after logon to portal

Description and Message
Hello all,

Weird one for me. It appears to be a portal issue as I cannot replicate it from the board index.

When logging on to the portal (the first time) users receive an internal 500 error. If they refresh the page they are logged on. If you log out and back in on the portal page, occasionally it works, occasionally it doesn't.

If you close/reopen the browser after logging out you get the 500 error, again just refreshing the page shows the user as logged in.

I've cleared cache and updated to 2.1.0-rc2 thinking it might have been a bug in rc1.

I've reset the logon redirect as it seemed to stop users from being able to register.

Any help is appreciated
User avatar

Marc
Dev
Posts: 2504
Joined: 17. July 2008 21:08
phpBB.de User: marc1706
phpBB.com User: Marc
Location: Clausthal-Zellerfeld / München
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Re: 500 Internal Server error on portal logon

Post by Marc »

That seems to be a phpBB bug. See related ticket in the phpBB bug tracker:
https://tracker.phpbb.com/browse/PHPBB3-13493

Topic author
gazmon
Active Member
Posts: 11
Joined: 31. December 2014 15:03
phpBB.de User: gazmon
phpBB.com User: gazmon

Re: 500 Internal Server error on portal logon

Post by gazmon »

To be honest this is way above my head now :)

Any idiots guide translation? lol
User avatar

Marc
Dev
Posts: 2504
Joined: 17. July 2008 21:08
phpBB.de User: marc1706
phpBB.com User: Marc
Location: Clausthal-Zellerfeld / München
Contact:

Re: 500 Internal Server error on portal logon

Post by Marc »

The issue is caused by phpBB itself and not by the portal. You'll have to wait for phpBB 3.1.4 for this to be fixed (should be merged into 3.1.4).
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