General Error: Forum Not Working

[WendyCroft]

I've just updated an old installation from 1.6.0 to 2.0 at http://www.rememberthebalrog.org and this is the result:

[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include(./portal/includes/constants.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include(./portal/includes/constants.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include() [function.include]: Failed opening './portal/includes/constants.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include(./PORTAL_ROOT_PATHincludes/functions_modules.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include(./PORTAL_ROOT_PATHincludes/functions_modules.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include() [function.include]: Failed opening './PORTAL_ROOT_PATHincludes/functions_modules.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include(./PORTAL_ROOT_PATHincludes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include(./PORTAL_ROOT_PATHincludes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include() [function.include]: Failed opening './PORTAL_ROOT_PATHincludes/functions.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Warning: Cannot modify header information - headers already sent by (output started at /home/remember/public_html/includes/functions.php:7645) in /home/remember/public_html/includes/functions.php on line 5435
Return to the index page
General Error
Language file ./language/en/mods/portal.php couldn't be opened.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/session.php
LINE: 2099
CALL: trigger_error()

FILE: [ROOT]/includes/session.php
LINE: 2058
CALL: user->set_lang()

FILE: [ROOT]/includes/session.php
LINE: 1614
CALL: user->add_lang()

FILE: [ROOT]/portal.php
LINE: 29
CALL: user->setup()

I've followed all the instructions as carefully as I could but all I've done is pull the forum offline. What can I do to fix it? I can't even get rid of the portal just to get the forum working again.

[Marc]

Take a look at the update instructions again. You didn't upload all new files.

[WendyCroft]

I'm using CPanel, not FTP, so which ones have I missed? I thought I'd checked them all.

These are the steps I took:

I renamed the original portal file.

I uploaded the portal .zip file and unarchived it in situ, then renamed the file to "portal." I then followed the instructions for each file movement from root to the main portal and other files. What's confusing is it's not clear whether you want the files moved from Root to the portal folder files or to the main forum folder files.

Which new files should I have uploaded? It's not made clear in the instructions. It just says check, then download files, then there's an option to merge. I'm finding it very confusing so simply telling me I'm doing it wrong is not at all helpful.

I DO appreciate you taking the time to answer me, I just need you to be more specific, that's all.

Edit: I ran the install again, this is the error code now:

Fatal error: Language file ./language/en/mods/portal.php couldn't be opened. in /home/remember/public_html/includes/session.php on line 2099

[Kirk]

You must upload the ./language/en/mods/portal.php in ./ Language/en/mods

[WendyCroft]

This is how I fixed it: I copied the root/languages/en/mods folder to the main public HTML languages/en folder. It's working now. Thanks anyway.

[Marc]

Pretty much all files are missing.
The left side of the copy instructions always refer to the directory structure in the zip archive. The right side always starts with the root folder of your forum.
Copy instructions for *.* mean that you need to copy the complete folder content.

[WendyCroft]

Thank you, Kirk, I've got the forum back up but the portal isn't working. It's not resolved yet.

When I'm in the ACP and click the .MODS link, this is the error message:

[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include(./../portal/includes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include(./../portal/includes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include() [function.include]: Failed opening './../portal/includes/functions.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Fatal error: Call to undefined function obtain_portal_config() in /home/remember/public_html/includes/acp/acp_portal.php on line 30

What have I failed to do?

[Kirk]

Pretty much all files are missing.
The left side of the copy instructions always refer to the directory structure in the zip archive. The right side always starts with the root folder of your forum.
Copy instructions for *.* mean that you need to copy the complete folder content.

Go step by step the instructions.

[WendyCroft]

Gentlemen, the instructions are not clear. I've tried reinstalling the updated version only to lose the forum again. These instructions are clear to YOU because you're the ones who built it. As a n00b, they don't make much sense and the whole thing is confusing. I don't mind if you think I'm an idiot but I need idiot-proof instructions to get this thing to work.

I'm using a cPanel, NOT ftp, so I need instructions that work on that. It doesn't help that I'm working from Installation instructions for 'board3 Portal' version 1.0.6 because there's not one for 2.0.0, as far as I know. There's no root/adm/style/acp_portal.html file. All I've got is portal/root/adm/style/portal and in that folder are a load of files, none of which includes the acp_portal.html file.

There's no root/install/schemas/*.* There's only an index file in the install folder.

There's no root/portal/block folder.

I've got the forum back up but the portal is not working.

Return to the index page
General Error
No mode specified.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/acp/acp_portal.php
LINE: 1082
CALL: trigger_error()

FILE: [ROOT]/includes/functions_module.php
LINE: 507
CALL: acp_portal->main()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()

[WendyCroft]

Okay, went through it a final time and it wants me to be a board founder to run the install.php. What now?

The correct instructions were on the install.xml file.

Here's the error code:

Cannot find module ./../includes/acp/acp_permissions.php

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/functions_module.php
LINE: 446
CALL: trigger_error()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()

[Marc]

There are installation instructions for installing Board3 Portal 2.0.0. Just open the install.xml in that archive in your browser after you've extracted it.

[WendyCroft]

Thank you, Marc, I've located them and followed them through. The forum is working, the portal is not and it wants me to be a founder. What have I done wrong, please?

Error messages:

ACP/Permissions:

Cannot find module ./../includes/acp/acp_permissions.php

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/functions_module.php
LINE: 446
CALL: trigger_error()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()

And on the ACP/.MODS tab:

No mode specified.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/acp/acp_portal.php
LINE: 1082
CALL: trigger_error()

FILE: [ROOT]/includes/functions_module.php
LINE: 507
CALL: acp_portal->main()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()

I can't run the install because it wants me to be a founder. What do I do to fix this, please?

I'm sorry for the trouble and realise this is frustrating for you but I'm really stuck, here. I'd be very much obliged if you could give me a specific solution.

[archivar]

I can't run the install because it wants me to be a founder. What do I do to fix this, please?

Wear it in the ACP, a for himself as the founder.
Also check all user permissions, who can change or view the portal.

[WendyCroft]

The founder gave me his login details, so I'm there as him now. I've got this error, after installing it AGAIN:

Code: Select all

[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include(../includes/acp/auth.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include(../includes/acp/auth.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include() [function.include]: Failed opening '../includes/acp/auth.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Fatal error: Class 'auth_admin' not found in /home/remember/public_html/umil/umil.php on line 1581

This is at line 1581:

Code: Select all

// Multicall
		if ($this->multicall(__FUNCTION__, $auth_option))
		{
			return;
		}

		$this->umil_start('PERMISSION_ADD', $auth_option);

		if ($this->permission_exists($auth_option, $global))
		{
			return $this->umil_end('PERMISSION_ALREADY_EXISTS', $auth_option);
		}

		// We've added permissions, so set to true to notify the user.
		$this->permissions_added = true;

		if (!class_exists('auth_admin'))
		{
			global $phpbb_root_path, $phpEx;

			include($phpbb_root_path . 'includes/acp/auth.' . $phpEx);
		}
		$auth_admin = new auth_admin();

So what needs to be there?

[Marc]

That file is part of phpBB3. You really should have that or you didn't upload the portal/umil folder to the right path.