Internal server error after posting

Current Version: 2.0.2
Released: 2013-10-27
Forum rules
Before creating a new support thread, please take a look at the board3 Portal FAQ and use the search!
Many questions have already been answered.

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Internal server error after posting

Post by kooljp »

Your Portal Version: 1.0.6
Your phpBB Type: Standard phpBB3
MODs installed: Yes
Your knowledge: Basic Knowledge
Boardlink: http://www.fishing-victoria.com/

PHP Version: 3.0.11

What have you done before the problem was there?
Attempted to upgrade the Board3 Portal from 1.0.6 to 2.0.1
Followed the installation guide and over-wrote the 1.0.6 existing files.


What have you already tryed to solve the problem?
My PHPBB forum then crashed so I restored the files back to 1.0.6.

Now when my Forum members submit a reply, there is a 30 second delay and then 500 internal server error.

However the post actually does get submitted to the forum despite the error.
(If the user hits refresh, there will be a double post.)

I am thinking there is something wrong in the database due to the failed upgrade?


Description and Message
Any help will be greatly appreciated :D
User avatar

archivar
Portal Professional
Posts: 1959
Joined: 19. April 2009 21:34
phpBB.de User: archivar
phpBB.com User: archivar
Location: Deutschland

Re: Internal server error after posting

Post by archivar »

V.G. archivar
sorry for my bad english

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

if I remove 1.0.6 will the database be fixed?

Can I then do a fresh install of 2.0.1?

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

That suggestion didn't work.

can anyone help out with this Internal Server Error?

The forum times out with an Internal Server Error when new posts are submitted, however the post does actually submit.

Is this a database problem and how do I fix it?
User avatar

archivar
Portal Professional
Posts: 1959
Joined: 19. April 2009 21:34
phpBB.de User: archivar
phpBB.com User: archivar
Location: Deutschland

Re: Internal server error after posting

Post by archivar »

See them here: viewtopic.php?f=49&t=5532&hilit=Internal+Server+Error
Maybe they have the same problem?
V.G. archivar
sorry for my bad english

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

when upgrading from Board3 1.0.6 to 2.0.1, are there any files in the database that are added/changed?

I have reverted back to Board3 Portal 1.0.6 and the Server Error message is still appearing when users reply to a topic.
Thanks
User avatar

archivar
Portal Professional
Posts: 1959
Joined: 19. April 2009 21:34
phpBB.de User: archivar
phpBB.com User: archivar
Location: Deutschland

Re: Internal server error after posting

Post by archivar »

archivar wrote:Maybe this post helps =====> Update von B3P v.1.0.6(und älter) auf B3P v.2.0.0
Try it with Google translate.
To avoid misunderstandings, I unfortunately they can not write my post in English. :oops:
V.G. archivar
sorry for my bad english
User avatar

Marc
Dev
Posts: 2504
Joined: 17. July 2008 21:08
phpBB.de User: marc1706
phpBB.com User: Marc
Location: Clausthal-Zellerfeld / München
Contact:

Re: Internal server error after posting

Post by Marc »

The needed database parts are completely different in Board3 Portal 1.0.6 and Board3 Portal 2.0.1. That's also the reason why there is no simple update instruction.

When it comes to your issue, I'm unsure of what would cause that. The portal doesn't change anything related to posting.

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

given I did a failed upgrade to Board3 Portal 2.0.1 and reverted back to 1.0.6, is there anything I should look for in the database from the 2.0.1 attempt that is not needed for the existing 1.0.6.

The posting server error only started after the attempted upgrade.

The portal is here: www.fishing-victoria.com

You are welcome to test.

Appreciate any help
User avatar

Marc
Dev
Posts: 2504
Joined: 17. July 2008 21:08
phpBB.de User: marc1706
phpBB.com User: Marc
Location: Clausthal-Zellerfeld / München
Contact:

Re: Internal server error after posting

Post by Marc »

If the 2.0.1 installation never worked and you never ran the installer then you won't have anything from 2.0.1 in your database.

You should check the error log of your site. The internal server error doesn't state anything apart from the fact that there is an error.

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

I did run the 2.0.1 installer and the site went down.

Is there anything in the database that shouldnt be if reverting back to 1.0.6?

The Server errors began when I reverted back to 1.0.6 to get the site back up
User avatar

Marc
Dev
Posts: 2504
Joined: 17. July 2008 21:08
phpBB.de User: marc1706
phpBB.com User: Marc
Location: Clausthal-Zellerfeld / München
Contact:

Re: Internal server error after posting

Post by Marc »

For undoing the changes you did you'll need to upload the Board3 Portal 2.0.1 files again and run the installer again. Then choose to uninstall Board3 Portal 2.0.1. Afterwards remove the files again and replace them with the Board3 Portal 1.0.6 files. Then just remove Board3 Portal 1.0.6 completely by undoing the changes described in the install instructions. Finally, you can actually install Board3 Portal 2.0.1 afterwards.

Then again, there is no actual proof that would suggest that this will take care of your issues. Board3 Portal doesn't change anything related to posting.

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

OK, seems like a fair bit of work.

If I run the installer again. Then choose to uninstall does it uninstall the Board3 portal without a trace?


EDIT - which exact instructions do I follow? the ones in the contrib folder or the root install.xml
It's a little confusing to the relative beginner.

Thanks for your help with this

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

I have just noticed the Portal appears TWICE in the Mods section of the ACP

Is this likely to cause problems?

Image
Last edited by kooljp on 23. February 2013 07:34, edited 1 time in total.

Topic author
kooljp
Active Member
Posts: 34
Joined: 4. June 2011 04:08

Re: Internal server error after posting

Post by kooljp »

I have removed the Portals, however in the ACP under .MODS, there is still:

ACP_PORTAL_INFO
ACP_PORTAL_GENERAL_INFO
ACP_PORTAL_NEWS_INFO
ACP_PORTAL_ANNOUNCEMENTS_INFO
ACP_PORTAL_WELCOME_INFO
ACP_PORTAL_RECENT_INFO
ACP_PORTAL_WORDGRAPH_INFO
ACP_PORTAL_PAYPAL_INFO
ACP_PORTAL_ATTACHMENTS_INFO
ACP_PORTAL_MEMBERS_INFO
ACP_PORTAL_POLLS_INFO
ACP_PORTAL_BOTS_INFO
ACP_PORTAL_POSTER_INFO
ACP_PORTAL_MINICALENDAR_INFO
ACP_PORTAL_CUSTOMBLOCK_INFO
ACP_PORTAL_LINKS_INFO
ACP_PORTAL_FRIENDS_INFO
ACP_PORTAL_BIRTHDAYS_INFO

How do I remove these from the showing in the ACP as they all appear 3 times.

Thanks!
Last edited by kooljp on 24. February 2013 02:28, edited 1 time in total.
Locked

Return to “Board3 Portal 2.0.x - English Support”